Privacy Policies and Data Management
Servientrega International INC. confirms that the privacy and security of our customers' information is very important. We strive to ensure that our actions, services provided, suppliers and our Collaborators respect your data protection rights.
This privacy policy describes how we manage, process, and store the personal data provided through the different channels, within the framework of the provision of our services. “Personal Data” means any information relating to an identifiable individual or their personal identity.
Servientrega International INC. Through its website www.servientrega.usits social channels, points of sale and other activities, it will voluntarily collect data from natural or legal persons who are interested in information and in the different products and/or services that we offer, without any kind of discrimination. This personal information of users, which includes name, email address, country of origin, zip code, telephone number and personal interests, will be used to send information about our services, offers, conduct satisfaction surveys, to internally evaluate traffic, internal market studies, for validation of products and/or services and any activity related to our services. The data collected may be modified, updated and rectified at the request of the user through email contacto@servientrega.us or through the different mechanisms implemented for this purpose. We will never request financial data through digital channels unless they are required for the payment of the contracted services, and we will use identified security areas (SSL) to comply with the collection requirements for this purpose.
We make use of "cookies" to control and store personal data, profile, and segment the campaign, calculate audience data and deliver relevant information to users who have freely browsed the different digital channels. A "cookie" is a small piece of data code that our Web server sends to your browser. The "cookie" is temporarily stored on the hard drive of your computer which allows us to offer a more personalized service.
You have the possibility to accept or not cookies by changing your browser preferences. You can reset your browser so that it does not accept cookies or so that it indicates when one is being sent to your computer. If you choose not to accept cookies, your experience when visiting our website may be diminished and some of the services and options may not work as expected.
Servientrega International Inc. on its website will use a security certificate to protect your information. This technology, called Secure Sockets Layer (SSL), encrypts, encodes, and prevents the interception of information provided over the Internet, including credit card numbers and email addresses.
Servientrega International INC. may, in the cases it considers, provide this information to other companies related to us (secondary use) to offer you promotions, events, news, products and/or additional services.
It is important that you bear in mind that if there are links to external pages on our website or other digital channels, those pages could request personal information from you. Servientrega International INC. is not responsible for the use that these sites give to the information that you authorize them.
Servientrega International INC. reserves the right to eliminate and block a user when he has provided false information, when he violates the policies and rules of the service contract or when during his use he deviates from the company's policies and values. Similarly, Servientrega International INC. You can cancel accounts that are abandoned, inactive or have a history of fraud or misuse.
The customer authorizes Servientrega International INC. to publish your name, without any type of compensation, when you have been awarded a prize and/or raffle awarded by the Company.
At the moment, that a user registers to our newsletter, events, promotions, contests, social channels or any additional activity, the client authorizes Servientrega International INC. to provide you with commercial and advertising information about our company and/or the companies in our business group.
SMS and/or MMS Text Messaging Terms and Conditions
By using the parcel services of Servientrega International INC.,. You provide us with a telephone number where you accept and authorize us to receive SMS and/or MMS text messages with package tracking information, advertising, promotions, events and more, from agree to the following terms and conditions: 1. Customer Consent: By shipping a package through Servientrega International INC.you agree to receive SMS and/or MMS text messages on your mobile phone number provided during the shipping process. These messages may include package tracking information, promotions, events, and coupons related to services offered by Servientrega International INC.. Please note that, to the extent that you provide us with a mobile phone number : You represent that you are the account holder and subscriber of the mobile phone number you provide, or that you have permission from the account holder and subscriber to receive text messages and/or phone calls at that phone number; You agree to notify us immediately if the mobile phone number you have provided changes; You agree to indemnify us in full for all claims, expenses, costs, and damages related to, arising out of, or caused by, in whole or in part, your failure to promptly notify us if the telephone number you provided changes, including, but not limited to not limited to, all claims, expenses, costs and damages related to or arising from the Telephone Consumer Protection Law. 2. Frequency of Messages: The frequency of SMS and/or MMS text messages may vary and will be subject to the availability and programming of Servientrega International INC.Messages can be sent at different times, including before, during and after the package delivery process. 3. Message costs: SMS and/or MMS text messages sent by Servientrega International INC.. are free for customers; however, your mobile service provider's standard messaging charges may apply. It is the customer's responsibility to verify charges associated with SMS and/or MMS text messages with their mobile phone service provider. 4. Unsubscribe: If you wish to stop receiving SMS and/or MMS text messages from Servientrega Internacional INC., you can unsubscribe at any time. To do this, you can choose to unsubscribe by sending STOP or by responding to any text message with STOP or by contacting Servientrega International INC. at socialmedia@servientrega.us or through the customer service channels enabled on its website. 5. Privacy and Confidentiality: Servientrega International INC.is committed to protecting your privacy and confidentiality. The information collected through SMS and/or MMS text messages will be used solely for the purpose of tracking packages, promotions, events, and coupons related to Servientrega International INC.services and will not be shared with third parties without your prior consent. 6. Customer Responsibility: It is the customer's responsibility to keep their contact information up to date, including their mobile phone number, to ensure that they correctly receive SMS and/or MMS text messages from Servientrega Internacional INC. Additionally, the customer is responsible for regularly checking SMS and/or MMS text messages for package tracking information and any other relevant communications. 7. Changes in the Terms and Conditions: Servientrega International INC.reserves the right to modify these Terms and Conditions at any time, and changes will be effective when posted on its website. The client is recommended to periodically review the updated Terms and Conditions. When sending a package through Servientrega Internacional INC. and agreeing to receive SMS and/or MMS text messages, you acknowledge and agree to these SMS and MMS text messaging Terms and Conditions. If you do not agree with these Terms and Conditions, please refrain from using the parcel delivery services of Servientrega Internacional INC.
